Customer Service

Delivery Details

Carriage and packing is charged to destinations in the UK and Northern Ireland, except when other arrangements have been agreed. For overseas consignments we may contact you to advise on any additional carriage costs if required for your destination.

Our normal method of despatch is by post/road. Despatch by other methods will be subject to an extra charge.

Whilst we carry the majority of parts in stock, we can not guarantee the immediate availability of every item. If in any doubt please call us for more details.

Next Day delivery orders placed after 14:00 GMT may not be despatched until the following day.


Returns can only be allowed on normal stock lines with a Returns Merchandise Authority number (RMA). To obtain this you must first contact us quoting the invoice number, part number(s) and reason for return. All returns must be requested within 14 days of receipt of goods.

All returns must be carriage paid. A handling charge of not less than 25% of the goods value will be payable for non-faulty goods within warranty, as well as incorrectly ordered parts or goods returned outside the scope of warranty where a credit has been requested.

Next day delivery
Next Day delivery orders placed after 14:00 GMT may not be despatched until the following day. Whilst we will endeavour to despatch your order within our working day unfortunately our logistics provider may not be able to deliver to your area within a 24 hour window and may take up to 48 hours.
Where is my order?
Upon despatch of your order you should receive an email with the tracking details so you can follow your order. If you do not receive this email then please do not hesitate to contact our customer service team at or via telephone +44 1722 412500 between 9:00 to 17:00 GMT.
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If you need help contact our
customer service team
00 44 (0)1722 412 500

Monday - Thursday (09:00 - 17:00)
Friday (09:00 - 16:30)
Weekends (Closed)